Privacy policy

Data controller

The data controller is Pragmatica.ai. For any request regarding personal data, you can write to [email protected].

Data collected

• Identification and contact data (first name, last name, email).
• Building data (name, address).
• Content of reports sent via WhatsApp (text, photos, voice notes).
• Technical service-usage data.

Purposes of processing

• Providing the building-report management service.
• Communications about the status of requests.
• Legal and security obligations.

Data retention

Data is retained for the time necessary for the stated purposes and in compliance with legal obligations.

Your rights

You can exercise your rights of access, rectification, erasure, restriction and portability by writing to [email protected].