How it works
From report to resolution, step by step
qb-Domus turns a simple WhatsApp message into a tracked process, from first contact to solving the problem.
Be among the first property managers: priority activation and 12 months for the price of 10.
The full flow
Six clear steps, the same for every resident and every property manager.
The resident messages on WhatsApp
No app, no login. The resident sends the problem with text, photo or voice note to the building number.
qb-Domus
online
Good morning, water leak in the garage near unit 12
The puddle is getting bigger
The platform opens a ticket
qb-Domus records the request, organises it by category and gives it a reference number.
qb-Domus
online
Report opened ✅ Ref. #B-114 — Category: Plumbing
Priority: High
The manager involves a service provider
From the dashboard, the manager picks the right service provider and sends a secure Magic Link — no account to create.
Bianchi Plumbing
online
New job — open the details: app.qb-domus.it/t/B-114
The service provider confirms and acts
The service provider opens a simple link, sees photos and details, and confirms the date and time of the visit.
Bianchi Plumbing
online
Confirmed, I will come today between 3:00 and 4:00 PM
Great, I will let the building know 👍
Everyone stays updated
The resident gets updates at every status change, with no need to call anyone.
qb-Domus
online
Update #B-114: technician arriving today 3:00–4:00 PM
Job completed ✅ Problem resolved
Everything stays on record
Photos, dates, service provider and timeline are archived: a complete, searchable history for the building.
qb-Domus
online
Report_B-114.pdf
Full history · PDF
Report closed — archived in the history
Want to see it on your building?
We’re opening access to the first property managers.
Be among the first property managers: priority activation and 12 months for the price of 10.